PRIVACY POLICY

About this policy

Coolservices is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Coolservice is a services service provider based in Dublin, Ireland. We're providing services to companies allowing better integration with existing applications.

Our registered address is:

PM864637 Unit C1, North City Business Park North Road, Dublin 11 D11 RW30 Ireland

How do we collect information from you?

We collect information from you:

What type of information is collected from you?

You may be asked to submit personal information about yourself when you register. We will collect this information so we can authorize you in the service

When you register:

The service collects information such as:

When you retrieve data with the service

When you access our sites:

There is "Device Information" about your computer hardware and software that is automatically collected by the website. This information can include:

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a registration, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

How and where do we store data?

We only keep your personal data for as long as we need to 18 months in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

Profiling

We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at contact@coolservices.net

You have a right to request a copy of the personal information that Coolservices holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: contact@coolservices.net

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):

Your personal data will be retained for 18 months. Please get in contact if you would no longer like us to hold your records at contact@coolservices.net.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Use of 'cookies'

Like many other websites, we use cookies. We use them to help you personalize your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognize you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes

Authentication, personalization and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

  • Performance and analytics: cookies help us analyze how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites' performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
  • Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

    For more information, please feel free to contact us at: contact@coolservices.net

    Changes to this statement

    Coolservices will occasionally update this Privacy Policy to reflect company and customer feedback. Coolservices encourages you to periodically review this statement to be informed of how Coolservices is protecting your information. This policy was last updated in JUNE, 2018.

    Contact Information

    Coolservices welcomes your comments regarding this Privacy Policy. If you believe that Coolservices has not adhered to this Privacy Policy, please contact us at contact@coolservices.net. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

    ADDRESS

    PM864637 Unit C1, North City Business Park North Road, Dublin 11 D11 RW30 Ireland